Data Center Support Engineer

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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt;"><span style="font-weight: bold;">Sustainable Talent </span>is partnering with <span style="font-weight: bold;">Nvidia</span> a global leader who's been transforming computer graphics, PC gaming, and accelerated computing for over 25 years.&nbsp; We are looking for a Data Center Support Engineer to support our client's<span style="font-weight: bold;"> IPP </span><span style="font-weight: bold;">(Infrastructure, Planning and Process) Cloud Infrastructure Team. </span></p>
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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt;">This is a W-2 full-time<span style="font-weight: bold;"> contract </span>based in <span style="font-weight: bold;">Santa Clara, CA.</span> We offer competitive pay based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture!</p>
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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt; color: black;">This group works with various other groups within NVIDIA such as Graphics Processors, Mobile Processors, Deep Learning, Artificial Intelligence and Driverless Cars to cater to their infrastructure needs. These cloud services provide almost half a million automated jobs per day on thousands of servers helping with the productivity of thousands of NVIDIA's software engineers worldwide. The cloud hosts a heterogeneous mix of machines and devices with various operating systems (Windows/Linux/Android), a multitude of hardware platforms both NVIDIA GPUs and Tegra Processors. Are you passionate about distributed infrastructure and looking for sophisticated, critical issues, ready to build the next generation of cloud services, design creative solutions, mine through data to uncover real problems and fix them? We are excited to onboard a fun-loving person like you.</p>
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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt; color: black;"><span style="font-weight: bold; text-decoration: underline;">What you'll be doing</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Support Infrastructure Team Operations queue working within our Infrastructure and Cloud Operations Environments.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Support DC and Cloud based Infrastructure system enrolments, deployments, troubleshooting and operations.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Assist in roll-out and deployment of new development features aimed at supporting the latest NVIDIA hardware and technologies.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Work closely with world-class engineers, architects, technical product managers and application developers setting the best strategies in place for a product launch.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Defining and implementing full scale solutions for product onboarding into our hosted and private cloud environments.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Solve sophisticated problems involving multi-site deployments of NVIDIA products.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Collaborate with multi-functional teams, including system engineering, software engineering, mechanical/thermal engineering, operations, data center teams, external vendors, and other partners to successfully deliver a reliable and robust platform from concept to prototype to deployments.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Directly contribute to the overall quality of deployments and improve time to market next gen products.</span></li>
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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt; color: black;"><span style="font-weight: bold; text-decoration: underline;">What we need to see</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Bachelor's or Master's Degree in Computer Science or Software Engineering, or equivalent experience.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">5+ years of relevant experience.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">3+ years of Linux and Scripting experience.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Solid background on supporting private Cloud and HW operations.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">A track record of quickly understanding new technologies outside of your domain expertise and deploying systems in sophisticated configurations from hardware through multiple layers of software in a fast-paced environment.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Strong technical skills and understanding of data centers and cloud architecture, as well as excellent communication and planning skills.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Strong problem-solving ability and experience in product engineering/failure analysis and debug/ HW or test design.</span></li>
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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt; color: black;"><span style="font-weight: bold; text-decoration: underline;">Ways to stand out from the crowd</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience in Data Center Management software and technologies.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience in troubleshooting network issues.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience in large scale QA environments, for product bring ups.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Operations Support managing Bug Queues and Support Tickets.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Background with supporting GPUs, embedded device development, driver development and CUDA applications.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience with converged and hyper-converged hardware and servers.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;"><span style="font-family: Calibri; font-size: 11.0pt;">Strong background on Windows &amp; Linux administration.</span></li>
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<p style="margin: 0in 0in 0in 0.375in; font-family: Calibri; font-size: 11pt;"><span style="font-style: italic;">Sustainable Talent is a M/F+, disabled, and veteran equal employment opportunity and affirmative action employer. </span></p>
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