Data Center Technician 2

Description

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us    build and operate the suite at significant scale, where coordinated cloud    services are broadly distributed in a multi-tenant cloud environment! We are    committed to providing best-in-cloud products that meet the needs of our    customers who are pursuing some of the world’s biggest challenges. Sounds    like you? We encourage you to apply and join our team!  

What you’ll be doing:   * Hardware installation & configuration of enterprise servers and cabling    infrastructure.   * Hardware Break/Fix replacement of FRUs   * Rack installation including putting racks in place, cabling, power up    and handoff of servers to internal provisioning teams.   * Troubleshooting and resolve Telco Connectivity issues   *Troubleshoot & Replace Network Switch equipment   * You will communicate within a ticketing environment that is used and    supervised by multiple internal Oracle Cloud service owners and    teams.   * Documentation of activities and build/modify SOPs   * Structured cabling, labeling, and troubleshooting of    fiber/copper/telecom cables.   * System power supplies and cabling install, fix and repair   * You should be able to execute small projects on your own and work    with your manager in planning and executing larger local projects    

Requirements:   *Knowledge of server/storage/network hardware.   * Strong interest in learning new DC concepts.   * Strong verbal and written communication skills   * Shift schedule (4 days a week, 10-hour shifts). Includes weekends and    holidays.   * 3+ years working in an IT environment.   * Experience solving problems on servers, networking devices and  IT    equipment.   * Inventory management experience. Ordering, receiving, and shipping    server parts. Experience taking on-call shifts and ability to respond to critical events    as needed.   * Experience raising issues to Sr. onsite staff and management as    needed.   * IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)   * Knowledge of trunk infrastructure is a plus

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Responsibilities

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us   build and operate the suite at significant scale, where coordinated cloud   services are broadly distributed in a multi-tenant cloud environment! We are   committed to providing best-in-cloud products that meet the needs of our   customers who are pursuing some of the world’s biggest challenges. Sounds   like you? We encourage you to apply and join our team!  

What you’ll be doing:  * Hardware installation & configuration of enterprise servers and cabling   infrastructure.  * Hardware Break/Fix replacement of FRUs  * Rack installation including putting racks in place, cabling, power up   and handoff of servers to internal provisioning teams.  * Troubleshooting and resolve Telco Connectivity issues  *Troubleshoot & Replace Network Switch equipment  * You will communicate within a ticketing environment that is used and   supervised by multiple internal Oracle Cloud service owners and   teams.  * Documentation of activities and build/modify SOPs  * Structured cabling, labeling, and troubleshooting of   fiber/copper/telecom cables.  * System power supplies and cabling install, fix and repair  * You should be able to execute small projects on your own and work   with your manager in planning and executing larger local projects   

Requirements:     * Knowledge of server/storage/network hardware.  * Strong interest in learning new DC concepts.  * Strong verbal and written communication skills  * Shift schedule (4 days a week, 10-hour shifts). Includes weekends and   holidays.  * 3+ years working in an IT environment.  * Experience solving problems on servers, networking devices and IT   equipment.  * Inventory management experience. Ordering, receiving, and shipping   server parts. Experience taking on-call shifts and ability to respond to critical events   as needed.  * Experience raising issues to Sr. onsite staff and management as   needed.  * IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)  * Knowledge of trunk infrastructure is a plus